Public Service Standards
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Document Code |
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Fırat University Faculty of Pharmacy Table of Public Service Standards |
Date of Publication |
: 10.02.2025 |
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Date of Revision |
: 10.02.2025 |
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Number of Revision |
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Number of Pages |
: 5 |
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Staff Responsible for Document Updating |
: Faculty Secretary |
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Applications will first be made to the responsible academic / administrative staff as specified in the table below. If any document other than the documents specified during the application is requested, if the service is not completed within the specified period despite the application with complete documents, or if it is determined that some services are not available in the table below, please contact the first place of application. If the process is not resolved, please contact the second place of application. If you cannot reach a solution despite trying all official ways, you can apply to our rectorate through RIMER.
Sequence Number |
Name of Service |
Documents Required for Service |
Service Operation Process |
Completion Time of Service |
Academic/ Administrative Staff Responsible for the Service |
1 |
New Registration |
1.High School Diploma or Graduation Certificate 2.OSYS Result Certificate 3.Photocopy of Identity Card |
1.The requested documents are submitted to Student Affairs. 2.Student Affairs makes the registration from OBYS. |
1 day |
Student Affairs |
2 |
Stop-Out |
Stop-Out Petition or Excuse Document |
1.Making an application 2.Board of Directors Decision 3.Documents are removed to the Student File. |
5 day |
Student Affairs |
3 |
Course Exemption & Course Counting |
Petition for Exemption Transcript Course Content |
1.The documents required for exemption are submitted to the Department Head together with the petition. Department Board Decision is taken 2.The decision of the Board of Directors is taken based on the decision of the Department Head Board. 3.Exempt courses can be accessed from the system |
15 day |
Student Affairs |
4 |
Undergraduate Transfer |
1. Petition for Transfer Application |
1.Transfer Application is made. |
15 day |
Student Aff |
5 |
Course Registration & Registration Renewal |
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1.The student selects semester courses via OBYS. 2.The advisor approves the selected courses.
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5 day |
Advisor Lecturer |
7 |
Student Certificate Transcript |
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1.The student requests a document via OBS. 2.The Faculty Secretary signs the documents through the system. |
1 day |
F |
8 |
Thesis Advisor Appointment |
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9 |
Thesis Proposal |
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10 |
Determination of Qualification Committee |
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11 |
Qualification Examination Result |
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12 |
Forming a Thesis Monitoring Committee |
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13 |
Thesis Proposal Defense |
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14 |
Determination of Thesis Defense Exam Jury |
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15 |
Thesis Defense |
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16 |
Issuance of Diplomas |
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17 |
Graduation |
1.Student ID 2.Vehicle Identification Stamp (if purchased) 3.Dismissal Form |
1.Student Affairs Office is applied with the necessary documents. 2.The diploma is delivered with the student's signature of receipt. |
1 day |
Student Affairs |
18 |
Disenrollment |
1.Petition for Disenrollment |
1.The student has his/her petition for deregistration recorded in the Registrar's Office. 2.The Registrar's Office gives the student the dismissal document to be signed by other units. 3.The information that the student has deregistered is entered into the student automation system with the decision of the Board of Directors. |
5 day |
Student Affairs |
19 |
Make-up Exam |
1.Petition of Excuse |
1.The student submits his/her petition regarding his/her excuse to the registry office. 2.The petition is submitted to the registrar's office.It is referred to the student affairs unit. 3.The student's excuse petition is evaluated and decided by the Faculty Executive Board. |
5 day |
Student Affairs |
20 |
Military Service Cancellation of Dispatch & Postponement |
1.It is done automatically by the system for students whose student status ends in any way. |
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21 |
Objection to Examination Results |
1.Petition for Appeal |
1.The student submits his/her petition to the editorial office. 2.The process is completed if the Head of the Department deems appropriate based on the referred petition. |
5 day |
Head of Department |
22 |
Re-issuing Student ID |
1.Petition 2.Newspaper advertisement |
1.The necessary documents are submitted to Student Affairs. 2.Student Affairs Department.The necessary correspondence is made to the Presidency and when the new ID is received, the temporary ID is taken and delivered to the student. |
5 day |
Student Affairs |
23 |
Official Correspondence |
1.In-house or with real and legal persons |
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24 |
Information Request |
1.The letters received from the Rectorate Information 2.Acquisition Office are answered. |
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No later than 15 day. |
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25 |
Scholarship & Loan Request |
1.Students with scholarship & loan requests are directed to the Rectorate Scholarship Housing Coordinatorship. |
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1 day |
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26 |
Permission |
1.Permission Form |
1.The staff member creates a leave form on EBYS and initials the letter to the Faculty Secretary. 2.The leave form is signed by the head of the department and the Dean and entered into the personnel leave program. |
1 day |
Faculty Secretary / Head of Department |
27 |
Domestic/International Assignment |
1.Letter of Acceptance 2.Petition for Assignment 3.Compensation Program, if any |
1.Faculty Executive Board Decision is taken. 2.Approval and Signature of Academic Assignment Certificate 3.Assignment to the staff with a cover letter |
1 day |
Faculty Secretary |
28 |
Main Department Committee Decisions |
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29 |
Document Registration |
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1. The relevant document is registered via EBYS and sent to the Dean. |
1 day |
Registry |
30 |
Submission of Additional Course Forms |
1.Additional Course Form 2.Payment Order Document |
1.Faculty members submit the supplementary course form they prepare through the supplementary course automation system to the accounting officer after having it approved by the Head of Department and the Dean's Office through the system. 2.The accounting officer sends the forms and the payment order document to the Strategy Department. |
5 day |
Financial Affairs |
31 |
Salary Payment |
1.Payroll Dump 2.Payment Order Document |
1.The salary is calculated through KBS and the payroll breakdown is taken. 2.The payment order received through the system is signed by the Realization Officer and the Expenditure Officer. 3.The signed documents are sent to the Strategy Department. |
5 day |
Financial Affairs |
32 |
Travel Payments |
1.Travel Notification 2.Payment Order Document 3.Accrual Receipt |
1.An expenditure instruction is prepared from KBS' travel payment transactions module. 2.The relevant person submits the travel notification and documents signed from e-government to the accounting office. 3.If there is an appropriation in the relevant budget line, the payment order and other documents to be added are sent to the realization officer for signature. 4.The expenditure authority approves the signed documents. 5.The approved documents and the Accrual Document Delivery list are sent to the Strategy Department. 6.The Accounting Unit of the Strategy Department examines the documents and makes payment. |
5 day |
Financial Affairs |
33 |
Commencement of Duty |
1.Appointment confirmation 2.Notification-Certificate of Receipt |
1.When the appointment approval letter is received from the Personnel Department of the appointed personnel, a notification notification document is made. 2.The notification notification document is sent to the Personnel Department with a cover letter. 3.Salary works are done by the accounting officer. 4.Registration is made to the SSI personnel information system. 5.Information is entered into the system for the personnel identity card |
5 day |
Registry / Financial Affairs |
34 |
Resignation / Resignation |
1.Petition 2.Approval letter 3.Certificate of Notification-Receipt |
1.It is approved by the petition and the authorized person of the institution. 2.It is notified to the Personnel Department with an official letter. 3.Personnel Department With the approval letter from the Presidency, the dismissal and notification notification notification document is issued. 4.The documents of the personnel are taken and sent to the Personnel Department with a cover letter. |
5 day |
Registry / Financial Affairs |
35 |
Purchasing |
1.Price List 2.Commission Report |
1.Market price research is done. 2.The most suitable price offer is determined. 3.The inspection and acceptance commission approves it. 4.Documents are sent to the Strategy Department with the payment order. |
5 day |
Financial Affairs |
36 |
Movable Registration Control |
1.Movable Transaction Receipt |
1. Fixtures and consumables in the school inventory are processed according to whether they are transferred or not. |
5 day |
Financial Affairs |
37 |
Article Additional Course Payment |
1.Additional Course Form 2.Voucher and Payment Order |
1.Instructors upload their additional courses to the Supplementary Course Automation System via the OBS System. 2.The head of the department and the Dean approve the form on the system. 3.The Financial Affairs Officer prints the approved documents on the system and has them signed by the Dean's Office. 4.Payroll and payment order are issued from KBS. 5.All documents are signed by the realization officer and the expenditure authority and sent to the Strategy Department and payment is made. |
5 day |
Financial Affairs |
38 |
Common Expense Payments |
1.Debt Statement |
1.A debt table is prepared for common expenses. 2.The related person is notified of the debt table. |
5 day |
Financial Affairs |
39 |
Quality Assurance Processes |
1.The works determined by the Rectorate Quality Commission are implemented in line with the determined calendar. |
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APPROVED BY
Faculty Secretary Dean
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